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Terms & Conditions

1. Acceptance of the Terms

By using New York Lottery, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Agreement"). If you do not agree with any part of this Agreement, please do not use our platform.

2. Eligibility Requirements

New York Lottery is only available for individuals who are 18 years or older (or the minimum age required by your jurisdiction). We reserve the right to ask for proof of age at any time and may limit access if we suspect that you have misrepresented your age.

3. Geographic Restrictions

Our platform operates under the laws. By using New York Lottery, you acknowledge that you are accessing our services from a country or region where it is not prohibited. We reserve the right to restrict access to certain features or content based on your location.

4. Account Registration Rules

To create an account with us, you must provide accurate and complete information about yourself. You agree to maintain up-to-date information in your profile at all times. If we suspect that any of this information is inaccurate, we may limit or terminate access to our platform.

5. One-Account-Per-User Policies

Each user is limited to one account per person or household. We reserve the right to verify and restrict multiple accounts created by a single individual or entity.

6. Identity Verification and KYC

To ensure fair play, we may ask for verification documents from time to time, including government-issued ID, proof of address, or other documentation as required under relevant laws. By using our platform, you agree to provide these documents when requested and understand that failure to comply may result in account restrictions.

7. Account Accuracy Obligations

You must ensure that all information provided on your account is accurate and up-to-date. If we discover any discrepancies or inaccuracies, we reserve the right to take corrective action as necessary.

8. Account Security Responsibilities

You are responsible for maintaining the confidentiality of your login credentials and ensuring that only authorized individuals use our platform with access to your account. We encourage you to protect yourself against unauthorized transactions by using strong passwords and keeping them secure.

9. Login Credentials and Password Protection

Your login details, including username and password, are confidential and may not be shared or disclosed to any third party without explicit permission from New York Lottery.

10. Restricted Behaviour and Prohibited Activities

We reserve the right to restrict access or terminate accounts that engage in behavior deemed as abusive, malicious, or fraudulent. This includes but is not limited to:

  • Manipulating gameplay
  • Exploiting bugs or loopholes
  • Sharing login credentials
  • Encouraging others to gamble irresponsibly

11. Multi-Accounting and Fraud Prevention

We employ various tools to prevent multi-accounting, including IP blocking, transaction monitoring, and customer profiling. We reserve the right to take punitive measures against individuals who attempt to evade such restrictions.

12. Bonus and Promotion Rules

Bonuses and promotions offered by New York Lottery are subject to change without notice. To ensure fair play, we may limit eligibility for these offers or restrict access based on your geographic location, user behavior, or account activity.

13. Wagering and Gameplay Conditions

Games available on our platform are governed by the rules of their respective game providers. By playing any New York Lottery game, you agree to abide by those rules as well as our own terms and conditions.

14. Bonus Abuse Prevention

We have various tools in place to detect bonus abuse, which may include but is not limited to: limiting bonuses on multiple accounts, restricting access based on user behavior or geographic location, enforcing wagering requirements for specific games.

15. Deposits and Withdrawals (where applicable)

If New York Lottery offers deposit and withdrawal options, we reserve the right to limit these services in certain countries, regions, or under specific circumstances as determined by relevant laws and regulations.

16. Verification Before Withdrawals

We may require verification documents from time to time for withdrawals over a certain amount. You agree to provide any necessary documentation when requested.

17. Processing and Review Procedures

All transactions will be reviewed in accordance with our internal policies and relevant laws, ensuring compliance with international standards of fairness and security. Transactions that are deemed suspicious or high-risk may be restricted pending further review.

18. Responsible Gambling Expectations

We aim to promote responsible gambling practices within our platform. By using New York Lottery, you acknowledge your responsibility for managing your gaming budget effectively and seek help if necessary through resources provided on our website.

19. Self-Exclusion and Account Restrictions

Self-exclusion is available through the customer support team under specific circumstances as determined by relevant laws and regulations. We reserve the right to restrict or terminate accounts without prior notice, especially in cases of suspected fraudulent activity or malpractice.

20. Game Fairness and RNG Systems

All games on our platform operate using independent random number generators (RNGs) for fairness, randomness, and unpredictability. The outcome of each game is entirely dependent on the player's actions during gameplay, without any external influence.

21. Technical Interruptions or Voided Gameplay

If technical issues arise due to server maintenance, hardware failures, power outages, or other unforeseen events affecting our services, we may choose to void affected transactions and provide an alternative solution whenever possible.

22. Suspension or Closure of Accounts

We reserve the right to suspend or close your account for any reason at any time without prior notice. Upon notification, you must immediately cease all activity related to your suspended or closed account until further instruction from New York Lottery.

23. Intellectual Property and Platform Ownership

Our platform, including but not limited to its name, logo, design elements, software, games, content, information resources, user-generated materials (including any text), images, and overall structure is the property of New York Lottery, with all rights reserved under applicable copyright laws.

24. Limitation of Liability

In no event will New York Lottery be liable for indirect losses or incidental damages arising from your use of our services or reliance on any information provided by us in this Agreement or otherwise, except as specifically required to meet a legally binding duty.

25. Modification of Terms

We reserve the right at all times and without notice to update or modify these terms, including but not limited to adding new rules and conditions, changing the interpretation of existing ones, extending our scope of services, expanding or modifying content availability for certain geographical regions, etc., as we deem necessary for operational efficiency and compliance.

26. Contact or Support Guidance

For any concerns regarding our platform, your account management, gaming-related issues, support with online games or game functionality queries, customer service can be reached directly through multiple channels:

  • Phone
  • Live Chat on the website (during operating hours)
  • Email
  • Post - We will use commercially reasonable efforts to resolve disputes amicably and promptly.

27. Applicable Licensing or Regulatory Oversight

New York Lottery adheres to international standards of fairness, security, and responsible gaming as governed by relevant jurisdictions such as but not limited to the United Kingdom’s UKGC (United Kingdom Gambling Commission) in accordance with their regulatory requirements.

By using our platform you agree that any disputes will be resolved through binding arbitration before a sole arbitrator according to these Terms & Conditions.

Your continued use of New York Lottery confirms your acceptance and agreement with all conditions stated within this Agreement.