Responsible Gaming

Responsible Gambling

We at New York Lottery believe that responsible gaming is about balancing entertainment with safety and caution. This page will guide you through the tools, resources, and features designed to help you manage your gambling experience.

Safe and Balanced Gaming Habits

Gambling should be treated as a form of entertainment, rather than a source of income. To maintain healthy habits:

• Set realistic expectations: Understand that winning or losing is unpredictable.
• Limit your time spent on gaming platforms.
• Never chase losses with more bets.

Budget and Bankroll Management

To avoid financial difficulties, consider the following best practices:

1. Allocate a specific amount for entertainment purposes only.
2. Keep track of winnings and losses to monitor your bankroll effectively.
3. Set deposit limits on individual sessions or over extended periods to prevent overspending.

Deposit, Loss, Wager, and Session Limits

We provide various tools to ensure you gamble responsibly:

• Deposit limits: Set daily/weekly/monthly spending caps for each gaming session.
• Time-out limits: Temporarily block access to your account after a specified duration of inactivity or consecutive losses.
• Self-exclusion: Remove yourself from New York Lottery platforms for an extended period, preventing all login attempts.
• Session reminders and reality checks will alert you about continuous betting sessions.

Reality Checks and Time Reminders

Take breaks with our built-in features:

• Session time notifications: Be reminded of your prolonged session duration to prevent exhaustion.
• Reality checks: Periodic reminders of your actual gaming time compared to the expected session time ensure responsible play.

Cooling-off and Self-Exclusion Tools

Prevent problematic gambling patterns by utilizing these features:

1. Cooling off: Temporarily lock yourself out for a specified period, allowing you to reassess your habits.
2. Permanent self-exclusion: Remove access from New York Lottery platforms indefinitely, ensuring complete detachment.

Account Verification and Age Restrictions

Protect vulnerable players with our verification processes:

• Confirm player age through KYC (Know Your Customer) documentation or government-issued ID proof.
• Limit underaged individuals' exposure to gambling content via parental consent forms or geo-restrictions based on region-specific regulations.

Protection of Vulnerable Players and Warning Signs

We care about the well-being of our players, especially those that might be affected by:

• Economic instability
• Mental health conditions
• Addiction triggers

Be aware of your own risk factors. If you identify any concerning behavior or thoughts related to excessive gaming, please consider reaching out to professional organizations like GamCare.

Support Organizations and Professional Help Resources

For help managing problem gambling behaviors:

1. UK National Problem Gambling Helpline: Phone (0808 8020 133), Text CHAT to 88008
2. GambleAware

Responsible Bonus Usage and Promotional Play

Understand that bonuses are provided for entertainment purposes, not as a guaranteed profit-maker:

• Be aware of bonus wagering requirements before accepting promotional offers.
• Familiarize yourself with each game's contribution to the bonus conditions.
• Gamble responsibly while using promotions or during slot, live casino, sportsbook, or special play.

Safer Mobile Gambling Awareness and Protection Measures

Protect your family and device by:

1. Utilizing account protection tools for parental control
2. Implementing robust password security on your gaming devices

We prioritize player safety through enhanced security features like advanced encryption protocols.